Return Policy

We want you to love your purchase, but if you need to return an item, we’re here to help!

 

Return Period
You may return items within 14 days of receiving your order.

 

Eligibility for Returns

Items must be unused, in their original packaging, and in the same condition as when received.

Custom or personalized items cannot be returned unless defective or damaged upon arrival.

 

Return Process

Please contact us at techconceptglobal@gmail.com with your order details to initiate the return process.

Once your return is approved, you will receive instructions on how to send the item back to us.

 

Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service as we cannot guarantee receipt of your returned item.

 

Refunds

Once we receive and inspect your return, we will notify you about the approval of your refund.

Refunds will be issued to your original payment method within 7–10 business days.

 

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery. Include photos of the issue, and we will arrange a replacement or refund at no additional cost.

 

Thank you for shopping with us! If you have any questions, feel free to contact us at [your contact info].